Last updated: May 9, 2026
Refund eligibility depends on the product or service you purchased. Fees for completed work (for example, delivered photography or published listing upgrades) are generally non-refundable unless we fail to deliver what was purchased or required by applicable law.
Email support@3dghar.com with your account email, order or receipt reference, date of payment, and a short description of the issue. We review requests in line with this policy and Terms of Service.
Promotional placement, boosts, and subscription periods typically run for the term you selected. Partial refunds may be considered if a technical fault on our side prevented delivery for a substantial period.
Payments are processed by third-party providers (for example digital wallets or banks). Timing of refunds to your original payment method may depend on that provider.
For payment responsibilities and fees, see Payment Terms. For visit or booking deposits, see Token & booking terms.